Contact Us

There are several ways in which you can get in touch with us. Please note we do not purchase from suppliers who send us unsolicited e-mail or telephone calls.

Getting in touch..

Telephone: +44 333 247 2000
24/7 support: Contact details available via your account manager
Web site: http://www.ncuk.com
Sales Enquiries: sales@ncuk.com

The contact details provided are for current and prospective customers only. We do not respond to unsolicited calls or e-mails from companies wishing to supply us goods or services, and would kindly request that you leave us off your database.

Payments & general postal correspondence

We no longer accept cheques or process unsolicited postal mail. For any contract matters, please send to our registered offices.

Registered Offices

for legal notices

60 Windsor Avenue
SW19 2RR

Please note that we do not accept unscheduled server deliveries or customer visits at our offices or datacentres. If you are sending your server to us, please contact support and we will advise you of the correct address for the datacentre your server will be hosted in.

Calling from abroad

If you are calling from abroad, you will need to dial your international access code, followed by the following:

Telephone: +44 333 247 2000


What to do if you have an emergency

Most of our services include 24x7 support in case of emergency. Eligible customers are provided with our network operations centre telephone number when they sign up. Existing customers can find this in their my.ncuk.net user area or by contacting their account manager.

If you cannot locate this information, please call the office and ask to speak to a member of our support team. Out-of-hours, you will be given the opportunity to leave a message with your contact details, however please note that we may not be able to return your call until the following business day.


Please note that we do not accept deliveries of servers or other equipment without prior arrangement at our office or data centre.

We will instruct you of the address to which your server should be sent once you have placed an order.

Contact us

For more information, call us.+44 333 247 2000


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